Everything you need to know before, during, and after deploying HurricaneSoft products at your organization.
| What you're thinking | Our answer |
|---|---|
| What if something breaks during setup? | HurricaneSoft takes full responsibility. We fix it — on our time, not yours. |
| Is our IT team capable enough? | Cloud products need no IT. On-premise only requires someone who can turn on a computer. |
| What if we want to cancel mid-way? | Cloud trial period: free cancellation, take your data with you. On-premise: data stays on your machine. |
| Who do I call when something goes wrong? | Email — 1 business day response. Enterprise plan includes a phone hotline. |
| Is my data safe? | Cloud: AES-256 encryption, Taiwan data center. On-premise: data never leaves your environment. |
1-hour meeting. A dedicated HurricaneSoft account manager is assigned on Day 1.
Cloud products: HurricaneSoft provisions the environment for you — zero effort on your end.
We configure, you test. If anything feels off, we fix it until you are fully satisfied.
Any issues reported within 14 days of go-live are handled free of charge.
| Time | Product | Staffing Needed |
|---|---|---|
| 30–60 min | Manta | 1 person — business background sufficient |
| Half day | Anemone | 1 person — able to edit website HTML |
| 1 day | Gyre | 1 person — social media account manager |
| 3 biz days | Conch / Abacus / Nautilus | 1–2 people |
| 5–10 biz days | LocalIDS / Squid / LobsterFarm | Requires an IT contact on your side |
Ready to take the first step? A 1-hour discovery call is all it takes to get started.
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